Duration: 29 minutes

Affected Components: API, MCP server, Reports processing, Dashboard

Sep 12, 12:56:30 GMT+0
Resolved - This incident has been resolved. Our cloud provider confirmed that this was a short network hiccup and they're looking how to prevent this from happening in the future..

Sep 12, 12:39:57 GMT+0
Monitoring - Services appear to have recovered about 2 minutes ago. We're monitoring the situation and continuing the investigation..

Sep 12, 12:28:00 GMT+0
Investigating - Applications are down likely because of a network issue between our servers and the database. We are currently investigating this incident..

Duration: 2 hours and 43 minutes

Affected Components: Dashboard

Jul 23, 14:34:22 GMT+0
Resolved - This incident has been resolved..

Jul 23, 12:06:47 GMT+0
Identified - We have just pushed an improvement so that this specific kind of failure when processing an incoming mail for diagnostics is retried several times before giving up. This will ensure that no inbound email for diagnostics is lost, but you should still expect delayed processing. For reference, these are the upstream issues: * <https://status.lettermint.co/incidents/01KY7B89YJYP0RGHQ35YAC8F4Z> * <https://status.upcloud.com/incidents/rpwmcrph479z> DMARC and TLS report processing is not affected..

Jul 23, 11:51:33 GMT+0
Identified - The diagnostics feature is currently degraded, due to an outage of an upstream cloud provider. If you use the email diagnosis feature now, the result may never arrive. We recommend trying again in a while..

Duration: 1 hour and 7 minutes

Affected Components: API, Dashboard

May 21, 17:46:01 GMT+0
Resolved - This incident has been resolved. Upstream provider reference: <https://status.bunny.net/incidents/j1syhng2crfy>.

May 21, 16:53:05 GMT+0
Monitoring - Our DNS provider fixed their nameserver domain configuration and the nameservers are now accessible again, which means DMARCwise should also be back. Services may still take a few minutes to fully recover depending on DNS caching..

May 21, 16:39:03 GMT+0
Identified - Our DNS provider is experiencing a partial outage that may limit your ability to access our website..

Duration: 30 minutes

Affected Components: Reports processing, API, Dashboard

May 2, 09:30:00 GMT+0
Completed - Maintenance has completed successfully.

May 2, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

May 2, 09:00:00 GMT+0
Identified - We are performing a server maintenance during that time. You may experience short interruptions in service..

Duration: 30 minutes

Affected Components: Reports processing, Dashboard, API

Mar 7, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 7, 08:30:01 GMT+0
Identified - Maintenance is now in progress.

Mar 7, 08:30:00 GMT+0
Identified - We are performing a routine maintenance on our cloud infrastructure. You will experience brief moments where the service will be unreachable..

Duration: 1 hour and 29 minutes

Affected Components: Reports processing, Dashboard, API

Nov 29, 10:08:34 GMT+0
Completed - Maintenance has completed successfully..

Nov 29, 08:40:00 GMT+0
Identified - We are about to perform database maintenance. You may experience brief periods where the dashboard fails to load, while failover happens..

Duration: 2 hours

Affected Components: Reports processing, Dashboard, API

Nov 6, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 6, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 6, 21:00:00 GMT+0
Identified - Our cloud provider [will be performing maintenance](https://status.upcloud.com/incidents/7ppvksfjkf0g) on the private networks during this period. Expect brief periods where the dashboard may not load..

Duration: 6 minutes

Affected Components: Dashboard

Sep 20, 12:36:00 GMT+0
Completed - Maintenance has completed successfully. If you're still experiencing issues while loading the dashboard or other pages of the website, please contact support..

Sep 20, 12:30:07 GMT+0
Identified - Maintenance is now in progress..

Sep 20, 12:30:00 GMT+0
Identified - We'll be migrating the main frontend web application to our new cloud provider. Downtime is expected: the dashboard may be briefly inaccessible during the maintenance window. The whole procedure should last a few minutes..

Duration: 1 day

Affected Components: API, Reports processing

Sep 13, 13:23:59 GMT+0
Completed - Maintenance has completed successfully. If you're still experiencing issues while loading the dashboard, try clearing your DNS cache or wait a bit. If the issue persists, please contact support. Read more about today's migration here: <https://dmarcwise.io/changelog/2025-09-13-eu-migration>.

Sep 13, 13:00:00 GMT+0
Identified - Maintenance is now in progress..

Sep 13, 13:00:00 GMT+0
Identified - We'll be migrating a big part of our infrastructure, including the database, to a new cloud provider. Downtime is expected: the dashboard will be inaccessible for the duration of the maintenance. No DMARC/TLSRPT reports received during this period will be lost. The whole procedure should last about one hour..

Duration: 29 minutes

Affected Components: API

Sep 7, 09:48:25 GMT+0
Resolved - The platform is now stable. This incident has been resolved..

Sep 7, 09:25:38 GMT+0
Monitoring - Services are back up according to our monitoring..

Sep 7, 09:19:00 GMT+0
Identified - Services are down at the moment because of maintenance operations taking place on the main database..