DMARCwise - Issues with the dashboard, API, MCP server and report processing – Incident details

All systems operational

Issues with the dashboard, API, MCP server and report processing

Resolved
Major outage
Started about 1 month agoLasted 28 minutes

Affected

Dashboard

Major outage from 12:28 PM to 12:39 PM, Operational from 12:39 PM to 12:56 PM

API

Major outage from 12:28 PM to 12:39 PM, Operational from 12:39 PM to 12:56 PM

Reports processing

Major outage from 12:28 PM to 12:39 PM, Operational from 12:39 PM to 12:56 PM

MCP server

Major outage from 12:28 PM to 12:39 PM, Operational from 12:39 PM to 12:56 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Our cloud provider confirmed that this was a short network hiccup and they're looking how to prevent this from happening in the future.

  • Monitoring
    UTC
    Monitoring

    Services appear to have recovered about 2 minutes ago. We're monitoring the situation and continuing the investigation.

  • Investigating
    UTC
    Investigating

    Applications are down likely because of a network issue between our servers and the database. We are currently investigating this incident.